Booking Confirmation Policy

• The customer receives a confirmation voucher via email within 24 hours of successful booking.
• In case the preferred slots are unavailable, an alternate schedule of the customer's preference will be arranged and a new confirmation voucher will be sent via email.
• Alternatively, the customer may choose to cancel their booking before confirmation and a full refund will be processed.

Cancellation Policy

• If cancellations are made 30 days before the start date of the trip, 25% of total tour cost will be charged as cancellation fees.
• If cancellations are made 15-30 days before the start date of the trip, 50% of total tour cost will be charged as cancellation fees.
• If cancellations are made withing 0-15 days before the start date of the trip, 100% of the total tour cost will be charged as cancellation fees.
• In case of unforeseen weather conditions or government restrictions, certain trips or activities may get cancelled. In such cases operator will try their best to provide an alternate feasible.
  However a cash refund will not be applicable for the same.
• Cancellations are strictly subjected to cancellation policies mentioned on the website & are irrespective of the date of booking.

Refund Policy

• The applicable refund amount will be processed within 15 business days.
• All applicable refunds will be done in traveller's thrillophilia wallet as Thrillcash.